Contact Information:

  • Phone: 502-875-0442 Monday through Friday between 7:30 a.m. and 5:30 p.m., Eastern Time
  • UI Assistance E-mail:

  • Advice/Tips:

  • If you've received an initial denial for unemployment benefits, call your local legal aid organization. They are (1) the Legal Aid Society ( for Louisville and nearby counties; (2) Legal Aid of the Bluegrass ( for the Lexington area (but note Madison and some other counties east of Fayette are with AppalReD Legal Aid) plus Northern Kentucky and Northeastern Kentucky; (3) AppalReD Legal Aid ( for Eastern Kentucky and South Central Kentucky, and; (4) Kentucky Legal Aid ( for Western Kentucky