Contact Information:

  • Phone: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
  • Dedicated PUA line - 1-888-413-0820 from 8-3 Monday thru Friday.
  • Online inquiry: https://www.maine.gov/labor/contact/index.html

  • Advice/Tips:

  • You may receive a "Monetary Determination" lettter stating ineligibility for traditional UI benefits, along with a a "PUA Allow Decision Letter" stating you are eligible for PUA benefits.
  • You must file a weekly claim for every week you are unemployed to continue receiving the benefits.