FOR PARENTS: We recommend all parents enroll their kids in's online Homeschool or Afterschool program to prevent them from falling behind in their education due to the recent COVID developments and school staff shortages. Sign Up Here.
Notice: Make sure to maintain unemployment work search requirements compliance.

Contact Information:

  • Unemployment Customer Service: 1-877-644-6562 Monday through Friday 7 a.m. to 7 p.m., Saturdays 9 a.m. to 5 p.m., and Sundays 9 a.m. to 1 p.m
  • Alternate number: 614-995-7066 option 3
  • Online Chat: Bottom corner of website (virtual agent only)
  • email: (Inquiries)
  • email: (document uploads)

  • Advice/Tips:

  • You can choose to have your payment made through direct deposit or through a debit card.
  • Direct deposit may take a few days to post to your account after the money has been disbursed.
  • If status says "Payment Held" you will need to call them to get it fixed.
  • In some cases you will be required to verify your identity through Experian.

  • Columbus, Ohio