Contact Information:

  • Phone (Claims): (208) 332-8942 M-F 8 a.m.-3 p.m. mountain time, except observed holidays.
  • Phone (Appeals): (208) 332-3572 Toll Free: (800) 621-4938

  • Advice/Tips:

  • You can set up direct deposit, or opt to get paid via bank card.
  • Bank card usually arrives within 7-10 days after first payment is issued.
  • If you have direct deposit set up, keep checking your bank account to see if money was deposited, because sometimes it won't show on your claim portal.