Contact Information:

  • Phone (Claims): 888-737-0259 M-F 8 a.m.-3 p.m. mountain time, except observed holidays.
  • Pandemic Unemployment Assistance line: 866-847-7209
  • Monday through Friday, 8:00 a.m. to 8:00 p.m. Saturday 8:00 a.m. to 5:00 p.m. Sunday from 12:00 p.m. to 5 p.m. (PUA line only)
  • Email: des.ui.customerservice@nccommerce.com

  • Advice/Tips:

  • Make sure you complete your weekly certification every week to avoid having issues with getting your benefits paid.