FOR PARENTS: We have partnered with to make it possible for them to offer you a heavily discounted price on their online education enrichment program for kids ages 5-14. Only $20 for a LIFETIME membership for the entire family, ALL MONTHLY FEES WAIVED! Includes School ID Card, Homework Help, JuniorFolio™, Kid's Ledger Magazine, Kid's Club, Tutors, and many more features!
This incredible offer expires soon, so we recommend parents sign up today to give your kids the edge they deserve! SIGN UP HERE

Contact Information:

  • Unemployment Insurance Claim questions: (800) 244-5631
  • Tele-Serve: 312-338-4337 Monday - Friday 3:00 a.m. – 7:30 p.m.
  • KeyBank Customer Service: (866) 295-2955

  • Advice/Tips:

  • If your determination of eligibility still says the status is “pending? they haven’t approved your certification yet. Meaning they haven’t sent out any payments.
  • If you get a "Payment Hold" on your status, it means IDES is currently in the process of examining eligibility for benefits before releasing the payment.
  • You certify two weeks at a time.
  • Payment is distributed through a debit card.